Leanne Gardner, RSA

Leanne Gardner, RSA

For me it isn’t rocket science it is just about being nice. There are two ways to get the end destination and achieve results – we can be nice, inclusive and give positive reinforcement or we can whip the donkey until it drops and then get another donkey.  I prefer the former and having an environment like that makes me feel involved and included.  Nice doesn’t mean we can’t achieve and deliver company results it means not having a blame culture, appreciating differences, realising that different skill sets adds value, can we get more out of people if we train and support them etc.

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